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How do I reset my password?
Click "Forgot Password" on the login page and follow the instructions sent to your email.
What file formats are supported?
GridHop supports Excel (.xlsx, .xls), CSV files, and Google Sheets integration.
How many AI queries do I get?
Free users get 8 queries. Pro users get unlimited queries per month.
Can I cancel my subscription?
Yes, you can cancel anytime from your account settings. You'll retain access until the end of your billing period.
Is my data secure?
Yes, we use industry-standard encryption and your data is stored securely in Firebase Cloud Storage. See our Privacy Policy for details.
Do you offer refunds?
Yes, we offer a 7-day money-back guarantee for first-time Pro subscribers.
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