Cookie Policy
Last updated: October 25, 2025
What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
GridHop uses cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our AI-powered spreadsheet analysis service.
Types of Cookies We Use
1. Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable core functionality such as:
- User authentication and session management
- Security features and fraud prevention
- Load balancing and performance optimization
- Remembering your login state
Duration: Session cookies (deleted when you close your browser) or up to 30 days
Examples: Firebase authentication tokens, session IDs, CSRF protection tokens
2. Performance and Analytics Cookies
These cookies help us understand how visitors interact with GridHop by collecting anonymous information:
- Pages visited and features used
- Time spent on pages
- Error messages encountered
- Browser and device information
- Geographic location (country/city level)
Duration: Up to 2 years
Third-Party Services: Google Analytics, Vercel Analytics
3. Functionality Cookies
These cookies remember your preferences and choices to provide a personalized experience:
- Preferred AI model (GPT-4, Claude, Grok)
- UI preferences (theme, layout settings)
- Language and region preferences
- Recent files and workspaces
- Notification preferences
Duration: Up to 1 year
4. Targeting/Advertising Cookies
These cookies are used to deliver relevant ads and measure ad campaign effectiveness:
- Tracking ad clicks and conversions
- Building user interest profiles
- Delivering personalized advertisements
- Retargeting website visitors
Duration: Up to 90 days
Third-Party Services: Google Ads, Facebook Pixel (if applicable)
Specific Cookies We Use
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| __session | Maintains user session | Necessary | Session |
| firebase-auth-token | User authentication | Necessary | 30 days |
| _ga | Google Analytics tracking | Analytics | 2 years |
| _gid | Google Analytics session | Analytics | 24 hours |
| user_preferences | Stores UI/AI preferences | Functionality | 1 year |
| recent_files | Tracks recently opened files | Functionality | 90 days |
Third-Party Cookies
GridHop uses services from third-party providers that may set their own cookies:
Google Analytics
We use Google Analytics to understand how users interact with our service. Google Analytics sets cookies to collect anonymous data about page views, user behavior, and demographics.
Learn more: Google Privacy Policy
Stripe
Stripe processes payments and may set cookies for fraud detection and security purposes.
Learn more: Stripe Privacy Policy
Firebase/Google Cloud
Firebase provides authentication and hosting services and may use cookies for security and performance.
Learn more: Firebase Privacy
Managing Cookies
Browser Settings
Most web browsers allow you to control cookies through their settings:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions
You can set your browser to block or alert you about cookies, but this may affect the functionality of GridHop.
Opt-Out Tools
To opt out of specific tracking:
- Google Analytics: Browser Add-on
- Interest-based Ads: Digital Advertising Alliance
- Do Not Track: Enable in your browser settings (note: not all websites honor this)
Cookie Preferences
You can manage your cookie preferences at any time through our Cookie Settings (available in your account settings). Note that disabling certain cookies may limit your ability to use some features of GridHop.
Local Storage and Similar Technologies
In addition to cookies, GridHop may use other browser storage technologies:
- Local Storage: Stores user preferences and cached data locally
- Session Storage: Temporary storage for current session data
- IndexedDB: Stores larger data sets for offline functionality
These technologies serve similar purposes to cookies but can store more data. You can clear them through your browser's privacy settings.
Impact of Disabling Cookies
If you disable cookies, certain features of GridHop may not work properly:
- You may not be able to stay logged in
- Your preferences will not be saved
- Some interactive features may be unavailable
- We won't be able to personalize your experience
- Analytics data won't be collected (which helps us improve the service)
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make significant changes, we will notify you by:
- Updating the "Last updated" date at the top of this policy
- Displaying a prominent notice on our website
- Sending an email notification (for material changes)
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.
More Information
For more information about how we handle your personal data, please see our Privacy Policy.
To learn more about cookies in general, visit: AllAboutCookies.org
Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
- Email: privacy@gridhop.com
- Address: GridHop Inc., 123 Data Street, San Francisco, CA 94102
- Support: Help Center